Legal

Privacy Policy

Last updated: 7 May 2026

EuroRent24 (“we”, “our”, “us”) is committed to protecting your personal data. This policy explains what information we collect, why we collect it, and how we handle it. If you are visiting from the European Union, your rights under the General Data Protection Regulation (GDPR) also apply.

1. Data Controller

EuroRent24
Rruga Nacionale Rinas, Tirana International Airport (TIA)
1504 Tirana, Albania
Email: eurorent24@gmail.com
Phone: +355 69 202 5377

2. Data We Collect

Information you provide to us

When you use our contact or booking form, or message us on WhatsApp, we collect:

  • Name and email address
  • Requested pickup and drop-off dates
  • Car preference and flight number (if provided)
  • Any additional message you send us

Information collected automatically (with your consent)

If you accept cookies, we collect anonymised usage data through Google Analytics such as pages visited, time on site, device type and approximate geographic region. No personally identifiable information is included in this data.

3. Legal Basis and Purpose

PurposeLegal basis
Responding to enquiries and processing bookingsLegitimate interest / Contract performance
Improving our website and user experienceLegitimate interest
Serving relevant advertisements (Google Ads, Meta Ads)Consent (cookie banner)
Website analytics (Google Analytics)Consent (cookie banner)

4. Third-Party Services

We use the following third-party services that may process your data:

These services are activated only after you accept cookies. We do not sell your data to any third party.

5. Cookies

CategoryExamplesConsent required?
Strictly necessaryCookie consent preference (localStorage), admin sessionNo
AnalyticsGoogle Analytics (_ga, _gid)Yes
AdvertisingGoogle Ads, Meta Pixel (_fbp, _fbc)Yes

You can change your cookie preference at any time by clearing your browser’s local storage for this site.

6. Data Retention

  • Enquiry messages: retained for up to 12 months after last contact.
  • Completed rental records: retained for 5 years as required by Albanian commercial law.
  • Analytics data: retained according to Google’s default retention settings (14 months).

7. International Transfers

EuroRent24 operates from Albania. When you submit data through our forms, it may be stored or processed by Google or Meta servers located in the United States or other countries. These companies participate in EU-US Data Privacy Framework and apply adequate safeguards. For EU visitors, your data is handled in line with GDPR transfer requirements.

8. Your Rights

If you are based in the European Union (including Italy), you have the following rights:

  • Access — request a copy of the data we hold about you.
  • Rectification — ask us to correct inaccurate data.
  • Erasure — ask us to delete your data (“right to be forgotten”).
  • Restriction — ask us to limit how we process your data.
  • Portability — request your data in a portable format.
  • Objection — object to processing based on legitimate interest.
  • Withdraw consent — withdraw cookie consent at any time without affecting past lawful processing.

To exercise any of these rights, email us at eurorent24@gmail.com. We will respond within 30 days.

Italian residents may also lodge a complaint with the Garante per la protezione dei dati personali.

9. Children

Our services are not directed to anyone under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be noted by updating the date at the top. We encourage you to review this page periodically.

11. Contact

For any questions about this privacy policy or your personal data, contact us at:
eurorent24@gmail.com  |  +355 69 202 5377

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